Terms and conditions
We endeavour to despatch all orders within three business days of receipt, subject to the availability of stock. If despatch is delayed for any reason, we will keep you informed by e-mail.
The cost of delivery is included in all our products...THE PRICE YOU SEE IS THE PRICE YOU PAY for UK Mainland.
Despatched using Parcel Companies Recorded Deliveries. This service means that most items are delivered 1 - 3 business days after despatch.
For deliveries outside Mainland UK and Europe, prices on request.
Please note: that a signature will be required on all parcels (international and national). Confirming the goods have arrived in perfect condition or otherwise marked unchecked. In the event your goods do not arrive in a satisfactory condition, you may reject the delivery and another one will be re scheduled upon us being notified.
For customer service please telephone +44 (0) 1844 345433 for attention during working hours.
We take great pride in our individual customer service and in the unlikely event that you are dissatisfied with your purchases from The Classic-pedalcars website, you may of course return them to us for a full refund, unused and within original packaging. We cannot refund postage costs unless the item is faulty and has been signed for unchecked or damaged.
You may cancel your order for any reason within 7 days of your order being placed. We will refund your money within 30 days of cancellation, providing we are in receipt of the returned goods, in a re-saleable condition. If goods have been despatched prior to your cancellation, we cannot reinburse any of our delivery costs. This does not affect your statutory rights as a consumer.
This website is governed by UK Trading Laws.
Jakana Trading. is committed to protecting your privacy. We will only use information that we collect about you lawfully in accordance with the Data Protection Act 1998. We will collect information from you for two reasons: firstly to process your order, and secondly, to provide you with the best possible service. We will only contact you by email in the event of a query relating to your order. We will not email you in the future for marketing purposes nor pass your details to a third party. The type of information we will collect about you during the ordering process includes: Your name, address, phone number, email address and credit/debit card details. if you have any concerns in this area. The information we hold will be accurate and up to date with your last order. You can check the information that we hold about you by emailing firstname.lastname@example.org If you find any inaccuracies we will delete it and correct it promptly. The personal information which we hold, will be held securely in accordance with the data protection act. We may use technology to track the patterns of behaviour of visitors to our site. This can include the use of 'cookies', which would be stored on your browser. You can usually modify your browser to prevent this. The information collected in this way can be used to identify you unless you modify your browser settings. All information is collected by ourselves. and not a third party. Should you have any further concerns do not hesitate to contact us.
If at any time you feel you have cause to complain about our goods or services, we would be pleased to hear from you. Your complaint will be dealt with speedily and efficiently, in order that procedures can be adapted to ensure that the problem does not occur again. We will acknowledge your complaint and inform you of the steps we intend to take to remedy the situation.